To control online calling and texting services, DoT requests TRAI’s opinion

In order to develop a framework for governing online calling and texting like WhatsApp, Signal, Google Meet, and others, the Department of Telecom has requested input from the industry watchdog Trai, a government official said on Wednesday. The Telecom Regulatory Authority of India (TRAI) provided a suggestion on internet telephony but the Department of Telecom (DoT) sent it back last week for consideration. The DoT also asked the enterprise controller to develop a formulate a complete allusion due to the changing technical landscape brought on by the onset of new methods.

They have regularly demanded that online calling and chat apps pay the same amount of licence price, and adhere to the identical lawful surveillance, service quality, etc. regulations that apply to telcos and internet service providers (ISPs).

ISPs should be permitted to offer internet telephony services, including calls on traditional telephone networks, according to a Trai recommendation from 2008. However, they must pay interconnection fees and configure equipment that is legal for intercepting communications in order to comply with security agency requirements, among other things.

When the authority and the government were debating the topic of network neutrality in 2016–17, telecom companies also brought up the matter.

The provision of phone and messaging services by apps is not restricted in any way by the government.